Support to Succeed

Express is fully committed to helping each of our franchisees succeed. And with over 600 offices worldwide, that commitment requires us to bring it, every day.

That’s what our team of nearly 300 professionals is dedicated to do on a daily basis – support our franchisees. How, exactly? We’re glad you asked.

International Headquarters

From training to marketing to risk management and beyond, our dedicated support teams at headquarters are here to help you succeed.

To ensure our employees at corporate headquarters maintain the focus on franchisee success, every project and function performed by headquarters employees must pass the following three-way test:

  • Does it help franchisees increase their sales?
  • Does it help bring profitability to franchisees?
  • Does it help us award franchises?

In the Field

From our zone vice presidents to our regional developers, our in-field support team is there to give you hands-on, in-person direction to help you grow your business.

Call Center

When you have a question, you can always turn to our assistance center. They’ll answer.

  • 10-second average call hold time.
  • 7 a.m. – 7 p.m. CST support
  • Access to over 200 industry professionals
  • Knowledge to get you the answers you need. Fast.