Accounting

  • 100% financing of temporary associate payroll
  • Payroll accounting
  • Franchise accounting
  • Accounts receivable
  • Workers' comp accounting
  • Financial accounting
  • Franchisee accounting services
  • Accounting software and bookkeeping system

Communications

  • Public relations and media relations support
  • Client and associate newsletters
  • Press releases and articles for local print publication
  • Crisis management expertise
  • Corporate citizenship

Financial Analysis

  • Assists our offices in analyzing client companies
  • Reviews clients billed for the first time
  • Initial review of new or previous clients that reach or exceed $10,000
  • Reviews all active clients $10,000 or greater on an ongoing basis
  • Analyzes client financial risk
  • Establishes client relationship parameters
  • Maintains client Watch and Do Not Serve lists
  • Offers advice on receivables management
  • Provides processing, consulting, and advice for bankruptcies
  • Loss management options

Franchise Support Services

  • Call center
  • Technical support
  • Computer purchasing
  • System installation/set up
  • Troubleshooting
  • Disaster recovery
  • Pre-opening coordinator

Franchise Systems

  • Sales and operating systems
  • Products and services
  • Research and development
  • Sales and systems manuals
  • Testing and training products

Franchising

From the very beginning of our franchise award process, our Franchising Executives meet with you one-on-one to acquaint you with every aspect of owning an Express franchise, as well as assist you with obtaining financing, selecting an appropriate territory, and everything in between.

Human Resources

  • Researches and monitor federal, state, and local employment laws
  • Offers client services such as HR hotline, audits, etc.
  • Investigates and respond to discrimination charges
  • Counsels and assist franchises and clients in resolving employment law-related issues
  • Develops HR training modules
  • Mediation and dispute resolution
  • Implements and administers benefits programs for associates

Payroll / Billing Operations

  • Payroll processing
  • Payroll transmissions
  • Processing and mailing of associates' W2s
  • Mailing of invoices and statements

Risk Management

  • Workers' compensation
  • Claims management
  • Client safety inspections
  • Client contract/indemnities
  • Liability/fidelity insurance
  • Local franchise insurance coverage
  • Unemployment insurance
  • Unemployment claims management
  • State unemployment updates

Field Support

  • Four Zone Vice Presidents
  • Extensive developer teams
  • 61 field support representatives
  • One dedicated field support specialist for every 10 franchisees
  • Sales coaching and motivation
  • Training, coaching, and consultation
  • Conduit for innovation from field to headquarters

Sales & Marketing

  • Direct marketing programs
  • Brochures, sales sheets, direct mail postcards, and other marketing materials
  • Advertising materials for print, TV, radio, outdoor, and Internet
  • Event marketing opportunities
  • Ad specialty items
  • Stationery and business cards

Training

  • Three weeks start-up training
  • Training on front and back office software
  • Training on sales processes
  • Business management training
  • Annual international and regional conferences
  • Online lifelong learning
  • Regional training centers