How do you turn around a business environment to reduce a 25% per month turnover rate to less than 4%? As an HR leader, Michael Cooter proved it can happen with the right business strategy and attention to employee development.
Now, he is bringing those extraordinary skills to help employers and workers in northeast Tennessee as the new franchisee of the Johnson City Express office.
A seasoned HR Expert
Michael worked for more than 25 years in Human Resource Management in the manufacturing industry. He was responsible for 500 to 1,400 employees and accountable for all facets of Human Resources, including recruitment, retention, safety, policy and procedural administration, turnover, employee development, and morale.
A graduate of East Tennessee State University, Michael holds a bachelor’s degree in Organizational Management.
“Michael’s education, HR experience, and ability to inspire teams to excel all make him an excellent fit as an Express franchisee,” said Bill Thompson, Express franchising director.
“He appreciates the solid business plan Express offers, and understands how to leverage it for his own success, and the success of companies and workers in Johnson City.”
“Michael’s Express office offers all levels of placement, including contract, direct hire, and temporary staffing,” Bill said. “His office is well positioned to place administrative, industrial, management, engineering, and technical workers.”
A Focus on Family and Community
The Express franchise model also dovetails with Michael’s passion outside the office. He and his wife Stephanie, a local real estate broker, have four children and a heart for helping children in the community as well.
Michael is a Boy Scouts of America Adult Leader and has served on the Board for the Boy and Girls Clubs of America.
“Michael’s passion for helping others fits into the Express culture very nicely,” Bill said. “Community service is an important part of what Express franchisees offer to the towns where they live and work and is valued highly by our company.”
Join the Express Team
Do you like helping business succeed and connecting people to rewarding work? There’s never been a better time to open a franchise of your own. The staffing industry is booming and Express has been named one of the fastest growing major staffing companies. For more information on owning an Express franchise, visit ExpressFranchising.com.