What made Express Employment Professionals the perfect fit for an Omaha area couple looking to run their own business?
It helped that Express has a proven path to success that has been replicated in more than 725 locations. It was a plus that Express has been named the number one staffing franchise in the U.S. by Entrepreneur Magazine. And it was fantastic to learn that Express is a family-friendly company with a culture of caring.
But the number one thing that gave Bernie and Pam Inbody the confidence to leave behind their careers in medical sales was learning about the Express franchisee experience from someone who had made the journey and delighted in the venture.
Moving Forward with Confidence
“What gave me the confidence to make the ‘big move’ was the fact that two close friends had also recently purchased Express franchises and both were having fun and enjoying much success,” Bernie said. “I got to hear first-hand about the experience from Tim Washburn, who owns an Express franchise in Lincoln, NE, and Cormac McCaul in Overland Park, KS. The primary deciding factor for me was the fact that we knew we would have colleagues and mentors to lean on.”
Speaking to current franchisees is something Express strongly encourages when people are thinking about joining the Express family. Bernie learned from Tim and Cormac that they were pleased with the corporate backbone of support offered to each franchise office, as well as the freedom to develop the office based on the needs of the communities they serve.
“It was also important to me to own a business that would be sustainable for many years, and Express has a very sustainable business model,” Bernie said. “And being my own boss and leading my own team really interested me.”
Leveraging Sales Experience for the Staffing Industry
“Pam and I have more than 20 years of combined experience in pharmaceutical and medical sales. Pam is an extremely successful sales rep while I have simply taken advantage of promotion opportunities to gain valuable leadership and sales management experience,” Bernie said. “I liked the fact that it is a true sales business. I’ve been in outside sales for 14 years and it seemed to be a transferable skill, and that it is a business my wife could get involved with and thrive.”
And thrive they have, with a combination of home office help and the support of a great home-built team.
“It’s been very rewarding to see what can be accomplished by putting a solid team together, when starting from zero,” Bernie said.
Helping Out a Community They Love
A rewarding part of owning an Express franchise is the fact that Bernie and Pam help businesses in their hometown area find the talent they need to succeed, and help people find quality work opportunities.
“We had no business to start from, we had not done this type of work before, we had not worked with our employees before, yet we have been able to put thousands of people to work and more than 50 different business in just over a year.“ Bernie said. “Pam and I both grew up in small towns just outside of Omaha, so this is a place that means a lot to both of us.”
Bernie and Pam have been married for 13 years and have beautiful 8 year-old twin girls.
“They are our world and we are so lucky to have them in our lives,” Bernie notes.
Unlike many franchise opportunities, owning an Express franchise leaves Bernie and Pam plenty of quality time to enjoy family and the things they love outside the office. For Pam, it means enjoying time with friends, and for Bernie, time to enjoy sports and coaching youth basketball and soccer.
With the support he receives from the Express International Headquarters, Bernie anticipates exceeding goals he has set for the franchise continues to grow. Express offers a Circle of Excellence awards program that recognizes franchisees for their outstanding sales efforts at the annual International Leadership Conference and provides incentives for their hard work. Bernie’s goal is to win a place in this program by the end of his first full year in business.
“We also want to continue to build a team that we can push hard, and spoil rotten, all at the same time,” Bernie said. “It’s a great reason to own a business. As long as we focus on this goal, so many other things will take care of themselves. Nothing happens without a great team and we have a great team.”
Is an Express franchise the right move for your career? The staffing industry is booming, and Express has been named one of the fastest growing major staffing companies in the country. For more information on owning an Express franchise, visit ExpressFranchising.com.