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Express Franchising Blog

A Fresh Start After Retirement

Tonya Svoboda & son, Brad Svoboda (Houston, TX West – Resale)Tonya Svoboda wasn’t quite ready for the lull of retirement, so she decided to add business owner to her impressive resume. Congratulations to the new owner of the Houston, TX (West) office!

From Dispatcher to Master Data Manager

Tonya started her career as a dispatcher for Lone Star Transportation, a large flatbed carrier, before eventually working her way up to quality assurance manager. In that position, she was responsible for opening new terminals, marketing for owner-operators, as well as managing the operational relations of their top customers — Shell and Union Pacific Resources Corporation.

Tonya then joined Baker Hughes where she was a global commodity manager before being promoted to master data manager. While at Baker Hughes, Tonya managed an international Advisory Board, gained certification as a general facilitator, led process improvement teams, and taught train-the trainer programs.

She took an early retirement in 2015.

“Tonya understands the hard work it takes to make a business successful,” said Bill Thompson, Express Franchising Executive. “She loves a challenge and is ready to take the Houston west office to the next level.”

Community Involvement

Community and faith are important to Tonya, as she has served on the Board of Directors for the Energy Transportation Association, a local civic organization that provides scholarships to students interested in the transportation and supply fields.

Tonya is very active in her church and teaches a Bible study for elementary-aged students. She also recently served as a vocal coach for the Christian Youth Theater group and is a certified acrylic painting instructor. Tonya is currently working on the completion of her Six Sigma Black Belt.

Join Express

Do you have a dream of becoming a business owner, too? Now is a great time to join Express, which netted $3.02 billion in sales in 2015! To learn more, visit ExpressFranchising.com.

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Former Subway Owner Makes Leap to Staffing

Mehul Parikh (Oxford-Greenville-Celina, OH - New)Mehul Parikh is familiar with franchising as a former owner of four Subway locations, but now he is ready to join an industry that makes a difference in the community. Congratulations to Mehul as the newest Express franchise owner in the Oxford-Greenville-Celina, OH area.

Surrounded By Success

Mehul graduated with a master’s degree in computer science and civil engineering from the University of Minnesota and also earned an MBA from Boston University. He was vice president of technology at Fidelity Investments before owning four Subway restaurants from 2008 — 2015.

“Mehul is an accomplished business man who is very energetic and enthusiastic,” said Brook Wise, Express Regional Franchising Director. “He is a former Subway franchisee so he clearly understands the power and importance of following a proven system. Mehul also believes in surrounding himself with people who possess a similar passion and excitement for what they do every day, and he will stop at nothing to be successful.”

Providing Hope

Putting people to work provides hope, and the new business owner is excited about how his Express office can positively impact his community. He is currently a member of the Chamber of Commerce and the Project Management Institute. Mehul also appreciates the franchise structure and support system that Express offers.

“He will be able to help people find the right jobs, as well as help industries find the right employees, Brook said. “The freedom to chart his own course and the ability to grow personally and professionally is very valuable to Mehul.”

Join the Express Team
Looking to own your own business? There’s never been a better time to open a franchise of your own. The staffing industry is booming, and Express has been named one of the fastest growing major staffing franchises. For more information on owning an Express franchise, visit ExpressFranchising.com.

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Express Employee Thrives as New Office Owner

Dan Kastanek (Centennial, CO – Resale)When Dan Kastanek joined the Express Employments Professionals team in Centennial, CO, in 2012, he was in it for the long haul. A mere four years later, Dan is ready to take the reigns as the company’s newest franchise owner.

A Passion for Sales

Dan graduated in 2009 with a bachelor’s of science degree in marketing from the Metropolitan State College of Denver and was eager to begin his professional career in sales. He accepted a position with Synergy Promotions managing roadshow setup and sales in Costco and Sam’s Club stores throughout the Colorado market.

In 2012, Dan was recruited to join the Centennial office as a staffing consultant and was quickly promoted to branch manager the next year.

“Dan was a wonderful staffing consultant, and the owner, Renee Rodriguez, saw that he had great potential,” said Bill Thompson, Express Franchising Executive. “While branch manager, Dan helped grow the office’s staff while splitting his time between outside sales, recruiting, and office management. His drive will bring a lot to the Centennial office.”

Reaching the Community

Developing community relationships is important to the new office owner and Dan is connected with several local churches and food banks. He even developed a partnership with the local organization DC Cares as their employment resource.

The Express Family

The elite Express family is always growing, and now you can be a part of a company that helped provide hope by placing a record number of 500,002 people in jobs in 2015. To learn more, visit ExpressFranchising.com.

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New Express Franchise Owner Hailed as Emerging Leader

Greg Poirier (Brooklyn Park, MN – Resale)After being nominated in 2015 as an emerging leader by the Minnesota Business Magazine for making a difference in the manufacturing industry, Greg Poirier decided it was finally time to turn his leadership experience into entrepreneurial success. Congratulations to the newest Express franchise owner in Brooklyn Park, MN!

Opportunity for All
Greg holds a bachelor’s in biology from South Dakota State University with minors in chemistry and microbiology. He also earned a mini master’s degree from the University of St. Thomas in quality management.

The new owner started his career as a quality manager for Kemps LLC before moving up to food safety and quality operations manager. Greg then joined Apex International Manufacturing, Inc. in 2006 and was most recently the vice president of operations. He was responsible for creating and executing the strategic vision, leading the lean manufacturing transformation, and for all the day-to-day operational activities of the personal care and over-the-counter contract manufacturer.

“Greg has always wanted to own his own business and be his own boss, so buying an Express franchise is a great avenue to achieve that dream,” said Bill Thompson, Express Franchising Executive. “He believes that there is unlimited opportunity out there for anyone who wants to work for it, and he brings a lot to the table in terms of leadership and experience.”

Community Involvement
As a new Express owner, Greg has several financial goals he is hoping to accomplish for his family, which includes his wife of 17 years and two children. Outside of work, he enjoys being a coach for youth boys and girls hockey, as well as baseball and football.
Greg is a member of the American Society for Equality and the Manufacturers Alliance and is a former member of the Foundation for Strategic Sourcing Continuous Improvement Steering Team.

Join Express
Do you have a dream of becoming a business owner, too? Now is a great time to join Express with $3.02 billion in sales in 2015! To learn more, visit ExpressFranchising.com.

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Realizing the Dream of Entrepreneurial Success

Entrepreneurship is strong in North America. The U.S. and Canada have the highest levels of entrepreneurial activity in the world. If the thought of working for yourself and following your dream is appealing, here are seven important questions to consider:

  1. Do you have the personality traits to run a business?

You’ve probably heard that entrepreneurs are risk takers and innovators, but there are additional factors to keep in mind. Are you a good planner? How are your networking skills? This checklist of 25 characteristics by Entrepreneur.com will help you determine whether you are suited to own your own business.

  1. Does your business acumen come by “nature or nurture”?

Good entrepreneurs often have a combination of both. You may be born with “natural” characteristics, such as the ability to work independently, but these traits are most effective when paired with real business experience to “nurture” your skills.

  1. How fast do you expect to succeed?

One of the biggest mistakes people make is to expect overnight success. Most businesses take time to get up to speed and see success, so tracking your progress over time is critical.

  1. Are you a path creator or a path follower?

Before you dismiss the latter, understand that both types can be successful entrepreneurs. Path creators are boldly venturesome. This type of entrepreneur is sometimes described as jumping off a cliff and successfully inventing a plan on the way down.

Path followers prefer to rely more on pre-existing knowledge. Franchise opportunities are often a great fit for this kind of entrepreneur, because you can run your own business while taking advantage of proven business strategies and practices.

  1. What kind of housing do you prefer?

This may seem like an odd question, but David Lewis, vice president of franchising for Express Employment Professionals, finds this is a quick way to narrow down whether you are fit for a traditional corporate career, a franchise, or a purely entrepreneurial role.

  • Ready to design a house from scratch on grid paper? You are a pure entrepreneur who is ready to start a business from the ground up.
  • Prefer a custom home with help from a good builder? This personality type is perfect for franchise ownership, where you can make your mark, but have a ready-made blueprint for success.
  • Want a good home in the nice neighborhood? You are likely a successful corporate employee and don’t want to be in charge of setting up the business structure.
  • Have the home, but want a rental on the side? You may not be ready to leave your day job yet, but this shows you’re testing the waters outside the corporate box and may be on a path to franchise ownership.
  1. Do you have a mentor?

Mentorship is essential. Seventy percent of business owners with mentors have businesses that are open after five years, double the survival rate of non-mentored small businesses, according to a UPS company survey. A mentor can look at your new business with a critical eye and keep you from getting too far off track, while understanding the demands of business ownership.

  1. Can you live with failure?

That may not be what you want to hear when you are setting your sights on success, but even the most successful entrepreneurs meet failure at some time or another. Jack Ma, founder of the world’s largest online commerce center, Alibaba, said he would not be as successful if he had not experienced failure.

Finally, be ready to roll up your sleeves and work hard, say the experts, including billionaire entrepreneur and “shark” Mark Cuban. As he explained in a Business Insider interview, his advice to any entrepreneur is simple: “Do the work. Out-think. Out-sell your expectations. There are no shortcuts.”

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Eight New Franchises Awarded in Second Quarter

Express Employment Professionals is closing in on its goal of 800 offices by the end of 2016 with the addition of eight new franchise offices in the second quarter. That brings the total office count to 768.

New offices include:

  • Norwood, MA – For the last 15 years, Fortunato Mendes served as the Director of Services for a business whose customers represent more than $150 billion in collective sales. Now, he’s using that experience and wisdom to fulfill his dream of business ownership at Express Employment Professionals.
  • Long Beach, Lakewood-Cypress, Westminster, CA – After jet setting around the world for more than a decade as a professional poker player, Steve Buchanan is ready to make a bet on Express Employment Professionals, as he and his wife, Jacqueline, open the company’s first ever multi-pack in the Los Angeles, CA, metro area.
  • Plano, TX (West) – After managing teams of more than 2,000 people and traveling the world in the financial industry for 20 years, Richard Wade is hoping to translate his expertise into a thriving franchise as the newest member of the Express Employment Professionals family in Plano, TX (West).
  • Culver City, CA – Geoff Foughnor and his fiancée, Toni Shaw, are looking forward to starting a new life together which includes the opening of the newest Express franchise in Culver City, CA. With several years of professional sales experience at companies such as Galderma, Medtronics, and Abbott, Foughnor is excited to realize his dream of business ownership.
  • Shoreline, WA – After many years of working his way up to a regional vice president of sales position at Enterprise Rent-a-Car, Jim Wilson is taking his management skills to Shoreline, WA, as the newest Express Employment Professionals franchise owner.
  • Carrollton, GA
  • Warsaw, IN
  • Niagara-Lockport, NY

The Express Family

The elite Express family is always growing, and now you can be a part of a company that helped provide hope by placing a record number of 500,002 people in jobs in 2015. To learn more, visit ExpressFranchising.com.

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Forbes Names Express Employment Professionals as A Best Franchise to Buy

Express Employment Professionals has been named one of the best franchises to buy, according to Forbes ranking of America’s best and worst franchises.

Express ranked as the fifth top franchise with an investment level less than $150,000.

Forbes annual list is chosen from among 3,300 active franchise brands. Franchisors must have at least five years of franchising activity and a minimum of 20 franchise units. Rankings are based on information from franchise industry research firm FRANdata.

According to Forbes, most of the best franchises have staying power. The best franchisors support their franchisees with strong branding, innovative products and creative marketing. This is the third year Forbes has issued the best and worst franchises to buy in America.
Express Employment Professionals has a long-term goal to put a million people to work annually and is on an aggressive expansion campaign.

Territories are available in California, Massachusetts, Florida, Pennsylvania, Maine, Texas, Illinois, Arizona, Missouri, Utah and Idaho, as well as Calgary, Alberta.

“As more businesses and job seekers rely on the services of staffing firms, we are looking to expand our franchise network to 800 offices in North America and South Africa this year,” said Bob Funk, CEO and chairman of the board for Express. “We currently have more than 760 franchises and ultimately want to get to 900 franchise locations.”

According to the American Staffing Association, more than 3 million people work for a staffing company during an average week. During the course of a year, staffing companies hire more than 14 million temporary and contract employees.

“The staffing industry is booming and this is a great time to invest in a franchise opportunity,” Funk said.

Earlier in the year, Express made the Entrepreneur 500 list for the fifth year in a row and was ranked No. 1 in the franchise staffing category.

Express franchises open more than two years have average annual sales of $5.6 million, and first year sales average more than $1 million. The success rate for an Express franchise is 96 percent.

“We’re a small business operating with a great purpose,” Funk said. “Every time a new Express franchise opens, we help 600 additional http://ExpressFranchising.compeople, on average, find jobs annually.”

If you are interested in owning a franchise, please email Franchising@ExpressPros.com. For more details, visit ExpressFranchising.com.

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Sales Experience Propels New Express Franchise Owner

Wilson, Jim and Danette (Shoreline, TX – Resale)After many years of working his way up to a regional vice president of sales position at Enterprise Rent-a-Car, Jim Wilson is taking his management skills to Shoreline, WA, as the newest Express Employment Professionals franchise owner.
Rise to Management

Jim graduated from California State University in San Bernardino with a bachelor’s degree in business administration with a concentration in marketing. Upon graduation, he began working his way through the management trainee program at Enterprise Rent-a-Car.

For the past 11 years as a regional vice president of sales, Jim was responsible for the largest operating region in the country, which was nationally recognized for employee development, service, growth, and profitability.

He is now ready to translate that success into his own business as an Express franchise owner.

“The franchisor reputation and franchise validations are very important to him,” said Bill Thompson, Express Franchising Executive. “He knows he can be proud to say that he is an Express franchisee when anyone asks.”

A Strong Leader
Jim has been married for almost 19 years to his wife, Danette, and they have three children. He has been a member of the Orange County United Way Board of Directors for 10 years and took on the duties of campaign chair three years ago.

“He investigated many franchise opportunities, and the Express brand and culture makes him want to be part of this family,” Bill said. “Jim is a strong leader, which is what his office needs to be successful.”

The Express Family

The elite Express family is always growing, and now you can be a part of a company that helped provide hope by placing a record number of 500,002 people in jobs in 2015. To learn more, visit ExpressFranchising.com.

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10 Tips for Startup Success

If you’re thinking about becoming an Express franchise owner, you are in good company! With more than 760 offices in Canada, the United States, and South Africa, Express Employment Professionals is great for entrepreneurs who want to be business owners but still have the guidance of a proven system.

For those who have entrepreneurship in their DNA, here is a great infographic by Entrepreneur with tips and insight to help your business succeed:1462540142_10-Tips-for-Startup-Success-050516



It’s a great time to join Express. The staffing industry is booming, and Express has been named one of the fastest growing, major staffing companies in the country. For more information on owning an Express franchise, visit ExpressFranchising.com.



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Guiding Your Employees Through a Halftime Review


With June coming to a close, we are officially entering the second half of 2016. As we look back at the past six months, it’s important to review the accomplishments you achieved and how your annual goals are shaping out. Just as a basketball team goes into the locker room at the halfway point of a game to discuss their game plan, it’s important for companies to take advantage of this pivotal point of the year and have a halftime review.

View your team’s original plan.

To conduct a successful halftime review, begin by taking a look back at the annual plan and goals your team made at the beginning of the year. If you have dry-erase boards or flip charts, take a minute to write out the top five goals you wanted to accomplish this year. Hopefully, this isn’t the first time you and your team have discussed these goals since January, but if so, go through each one and discuss why those goals were chosen and what they mean to the company. Once you’ve taken a look at what you wanted to accomplish, it’s time to evaluate where your team is reaching those goals.

Evaluate what has worked.

Celebrating your team’s success is one of the best motivational tools for finishing the year strong. So, take a moment to discuss what your team has done right in the pursuit of each objective. Allow your team to discuss openly what was accomplished so far and what they feel was done correctly. This is a great time to give kudos for employees who have gone above and beyond to help the team achieve specific goals. After you facilitate conversation for the success of each topic, it’s time for constructive criticism.

Evaluate what hasn’t worked.

Sometimes the purpose of a halftime in sports is to figure out what the team is doing wrong and change the game plan in order to have success in the end. The same goes for companies at the halfway point of the year. If what you are doing hasn’t helped or has had a negative effect in reaching your goals, it’s important to acknowledge those habits or practices. Encourage your team to be open and honest about what they or leadership are doing that isn’t working. Be sure to contain this, not let it become a venting session or a blame game, but a chance for growth. After you lead your team through each goal, pinpointing what hasn’t worked, it’s time to discuss changes that need to be made.

Decide what needs to change.

There are two instances where you may decide change needs to be made. The first comes on the heels of discussing what hasn’t worked. If the original course isn’t helping reach your goals, have your team brainstorm ways to change the tide in your favor. Maybe you need to delegate work better, or maybe you need to change your overall approach. Encourage your team to be transparent and creative about what they think would work.

The second instance in which change needs to occur is when you have already achieved an annual goal. Successful teams don’t rest on their laurels—they keep striving for that next goal. If this is the case, take this moment to develop a bigger goal for the team to reach by year’s end.

Halftime helps build buy-in.

Engaging your employees in a halftime review is not only a great way to ensure your company achieves its goals by Dec. 31, but it’s also a foolproof way to build employee buy-in. These techniques allow your team to share in the overall success of your company by including them in discussions on what is going well, what hasn’t worked, and what needs to change. Leading by listening helps morale, engagement, and retention. Take advantage of the halfway marker this year by participating in a halftime review with your employees. It may just be the game-changer you need to enjoy a championship season this year.

This blog was originally posted on RefreshLeadership.com. Refresh Leadership offers quick, fresh, practical advice for today’s business leaders, from executives to emerging leadership. Powered by Express Employment Professionals.

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