When Brad and Carol Arth retire one day, they know their Edmonton Express Employment Professionals offices will be in the capable hands, because the business will stay in the family.
Before joining Express, Brad was invested in the winter jacket business and owned several retail stores throughout the Edmonton area. He operated the stores, while his wife managed the bookkeeping and administrative duties. Daughter Jessica also helped, eventually assisting with management while completing high school and college.
“In 2003 with changing economic conditions, it was time to do something different,” Brad said. “As I grew up in an entrepreneurial family and have always worked for myself, I really could not see myself working any other way.”
The next year, he was introduced to the idea of owning an Express franchise through a broker. The Arth’s first office opened in West Edmonton in January 2005.
Currently, Brad is the operations manager and works with the staff in each location. Through the years, he has held every role throughout the years from recruiter and staffing consultant to account collection and lease negotiations. Carol was the original recruiter and manages all internal and external accounting and finance. Jessica takes a very active role in the business development side of the franchise.
“We have found that we all have certain strengths and weakness in different areas,” Brad said. “As we had worked together in the past, we already had a good idea on who would be good at certain positions. But the great thing with this business is that there is always more to learn and always room to grow.”
He added that the three family members care about every detail of the business.
“It has also been a very natural and beneficial evolution to have operations, sales, and finance all looked after by each one of us and has allowed us each to utilize our strengths,” Brad said.
When the day does come for Brad and Carol to hand over the reins, Brad is confident in the abilities of his daughter and son-in-law.
“Carol and I are very proud of the business that we have and are also very happy that Jessica, with her husband Branko Culo, has decided to take over our Edmonton franchise,” Brad said. “We believe with the level of energy and the entrepreneurial spirit they both have, they will be wildly successful.
“Jessica had started in this business with us from day one, and therefore knows exactly what to expect and what to do in terms of keeping these offices successful.”
Are you ready to set sail on your own business? It’s a great time to join Express. The staffing industry is booming and Express has been named one of the fastest growing major staffing companies in the country. Right now, you could receive up to $25,000 as a cash start-up bonus for opening a franchise. For more information on owning an Express franchise, visit ExpressFranchising.com.