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Franchising 101: Expert Advice

The latest video in the Franchising 101 series features several expert tips on choosing the right franchise from Express Employment Professionals CEO and seasoned franchisor Bob Funk.

For more information on how you can join the Express family, go to ExpressFranchising.com.

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Pharmaceutical Sales Leader New Franchisee for Express Office in Shawnee, KS

CurtisAs a successful pharmaceutical sales manager, Trevor Curtis led a team that brought in more than $10 million in sales annually.

Now, he’s looking forward to putting his sales expertise to work for his own business as the new franchisee of the Express Employment Professionals office in Shawnee, KS.

A Seasoned Sales Veteran

As divisional manager at Forest Pharmaceuticals, Trevor led a team of 10 people and was consistently ranked among the top 25% of sales leaders at the company.

“Pharmaceutical sales require a great deal of relationship-building skills and business acumen,” said Bill Thompson, Express franchising director. “Trevor’s people skills and experience make him a great fit for the staffing industry and a perfect match for an Express franchisee.”

Trevor has bachelor’s degrees in finance, economics, internal business, and German from Utah State University.

A Dedication to Family and Community

Trevor and his wife, Hannah, have five children, and feel called to serve in the community and in their church.

“Trevor’s interest in the community reflects the culture of caring that is highly valued at Express,” Bill said. “Unlike many franchises that require long evening and weekend commitments, the Express business model gives family people like Trevor the chance to enjoy quality time at home, and to spend time helping others.”

Join the Express Team

Looking to own your own business? There’s never been a better time to open a franchise of your own. The staffing industry is booming and Express has been named one of the fastest growing major staffing franchises. For more information on owning an Express franchise, visit ExpressFranchising.com.

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HR Manager with Passion for Community Is New Franchisee for Johnson City, TN Express Office

CooterHow do you turn around a business environment to reduce a 25% per month turnover rate to less than 4%? As an HR leader, Michael Cooter proved it can happen with the right business strategy and attention to employee development.

Now, he is bringing those extraordinary skills to help employers and workers in northeast Tennessee as the new franchisee of the Johnson City Express office.

A seasoned HR Expert
Michael worked for more than 25 years in Human Resource Management in the manufacturing industry. He was responsible for 500 to 1,400 employees and accountable for all facets of Human Resources, including recruitment, retention, safety, policy and procedural administration, turnover, employee development, and morale.

A graduate of East Tennessee State University, Michael holds a bachelor’s degree in Organizational Management.

“Michael’s education, HR experience, and ability to inspire teams to excel all make him an excellent fit as an Express franchisee,” said Bill Thompson, Express franchising director.
“He appreciates the solid business plan Express offers, and understands how to leverage it for his own success, and the success of companies and workers in Johnson City.”

“Michael’s Express office offers all levels of placement, including contract, direct hire, and temporary staffing,” Bill said. “His office is well positioned to place administrative, industrial, management, engineering, and technical workers.”

A Focus on Family and Community
The Express franchise model also dovetails with Michael’s passion outside the office. He and his wife Stephanie, a local real estate broker, have four children and a heart for helping children in the community as well.

Michael is a Boy Scouts of America Adult Leader and has served on the Board for the Boy and Girls Clubs of America.

“Michael’s passion for helping others fits into the Express culture very nicely,” Bill said. “Community service is an important part of what Express franchisees offer to the towns where they live and work and is valued highly by our company.”

Join the Express Team
Do you like helping business succeed and connecting people to rewarding work? There’s never been a better time to open a franchise of your own. The staffing industry is booming and Express has been named one of the fastest growing major staffing companies. For more information on owning an Express franchise, visit ExpressFranchising.com.

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Are you Wired To Be a Business Owner? Take a Quick Quiz To Find Out

Franchising 101 imageThinking of owning and operating your own business? According to David Lewis, vice president of franchising for Express Employment Professionals, a good first step is to analyze how your personal characteristics align with four basic business models.

“Your level of comfort in running a business can be compared to how you feel about the different ways of buying a house,” David explains. “By evaluating where you fall in these four buckets, you’ll have a better idea of what kind of business venture you’re wired for, or whether you’d ultimately be happier working for someone else.”

A good thing to ask yourself is, “Which of these scenarios is most comfortable to me?”

1. A good home in the nice neighborhood.
Some home buyers limit their search to houses that are already built in existing neighborhoods. They don’t want to have to make a lot of decisions about the structure. They prefer a home that’s ready to go, so they can add their personal touches through decorating or landscaping.

“If this is you, you are likely a great corporate employee,” David notes. “You like having company policies and procedures already in place, and come to work ready to do the job set before you. You may have what it takes to rise through the ranks at your company, but you probably would not feel at ease running a business.”

2. A Rental on The Side
You have a home you love, but you like to invest in rental property on the side. You are comfortable with the associated risks and responsibilities of managing the property.

“As a part-time or passive investor, you have a good opportunity to evaluate your potential for running a business,” David notes. “You may realize you are not willing to leave your steady day job, and that’s okay. For others, success in these ventures can lead to business ownership over time. It’s a frequent pathway to franchise ownership.”

3. A Custom Home You Create with the Help of a Good Builder.
You’ve purchased enough homes or rental properties to feel comfortable taking things to a new level. You want to make your own mark, but you don’t want to start from scratch, so you work with a builder who offers expert tools, resources, and a blueprint built for success.

“If you have done well in corporate, but reached a level where you can’t advance any more, you may be ready for opening and operating a franchise,” David says. “The best candidates have experience building great business relationships and do well executing a blueprint and following proven policies and procedures. They understand the value they offer to a franchise partner, and appreciate the resources that are already “tested” by the franchisor.”

“Express CEO Bob Funk calls this the ‘semi-entrepreneur,’” David adds. “Becoming a franchisee can be a career choice of its own, or a bridge between a corporate career and full-out entrepreneurship. At Express, our franchisees appreciate the fact that we give them a blueprint that truly works as long as they are willing to invest effort in it.”

4. Grid Paper, a Pencil, and a House You Design from Scratch.
You are ready to create your own one-of-a-kind home and you don’t feel you need a safety net of any kind. You want to control everything, from where the electrical outlets are to the kind of mudding used on the walls.

“This is the pure entrepreneur,” David says. “Pure entrepreneurs are often frustrated working in a corporate environment. They do not want a company providing the basic processes and services to support their business, they want to start from scratch, all on their own.”

So, which business model fits you best? If becoming a franchisee sounds right to you, it’s time to explore the top possibilities in today’s marketplace. To get a good start, be sure to read our previous blog Selecting the Right Franchise: 5 Things You Shouldn’t Ignore.

Franchising 101 is a series of educational articles that provide important tips for anyone who is considering buying a franchise. For more information on Express Employment Professionals and the fast-growing staffing industry, visit ExpressFranchising.com.

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Auto Dealer Trades Car Career for Express Franchise Ownership in Mentor, OH

levineAfter 20 years as an auto dealership owner and operator, Jim Levine decided it was time to switch gears. Now, he’s in the driver’s seat of a new Express Employment Professionals franchise.

Congratulations to Jim, the owner of the new Express office in Mentor, OH.

Driven To Succeed
“Jim has owned or operated successful car dealerships, managing up to 50 employees, and has achieved great success,” notes Express Franchising Executive Bill Thompson. “His extensive training in sales, sales management, and operations management make him a perfect fit for Express.”

“Running a dealership takes great people skills, as well as a commitment to operational excellence,” Bill says. “Jim is equipped to do very well in the staffing industry.”

Committed To Giving Back
“Jim likes that Express has a strong focus on giving back to the communities where our franchisees live and work,” Bill adds. “That fits well with his service to his community. Currently, Jim is director of The Northern Ohio Red Cross Blood Services Board and serves on the Advisory Committee of Camp Wise and Akiva High School.”

Jim is also a Life Trustee and past president of the Gross Schechter Day School. He
previously chaired the Young Leadership Divisions of the Jewish Community Federation of Cleveland and the Diversity Center of Cleveland.

Focused on Family
“Unlike many franchise opportunities, owning an Express franchise means Jim will have plenty of evenings and weekends to spend with family, and that was an important factor for him,” Bill said.

Jim enjoys cycling, photography, music, and travel, and is a licensed pilot. He looks forward to helping people in the Mentor area find the work they need, while assisting area businesses in need of skilled workers.

Join Our Team
It’s a great time to join Express. The staffing industry is booming and Express has been named one of the fastest growing major staffing companies in the country. For more information on owning an Express franchise, visit ExpressFranchising.com.

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Business Analyst Opens Express Office in Newmarket-Keswick

WaliaAs an experienced business analyst, Manik Walia has spent more than 15 years helping the Ontario government and private companies identify and implement successful solutions to a variety of issues.

Now, he will apply that business acumen to his own franchise, as he opens the new Express Employment Professionals office in Newmarket-Keswick, ON, Canada.

The Convergence of Two Interests
Manik has a bachelor’s degree in economics and an MBA in marketing and information technology. He developed his expertise working as a business analyst for the
Ontario Government’s Ministry of Education, Ministry of Health, Ministry of Children Youth and Social Services. He also has experience in the private sector, working for companies, including CGI, PCS, Inc., and MAX New York Life.

Over the years, Malik developed an interest in the staffing and recruiting industry, as he helped his wife Shikha develop tools to help grow her business as a professional recruiter.

“Opening an Express franchise was the natural next step. Malik was looking to run his own business, and Express was the right fit to combine his business knowledge and interest in recruitment,” says Brook Wise, regional franchising director for Express. “Malik is very excited about the Express business model and the way it allows him to make a positive impact on someone’s life through employment.”

“Malik is a believer in following a proven system, so the Express tried-and-true blueprint appeals to him,” Brook added. “He operates with integrity, and I am confident that his business acumen will propel him to the top.”

Time To Enjoy the Outdoors
“Malik is also pleased that the Express franchise won’t require him to be at the office 24/7, the way some franchises do,” Brook notes. “He’s looking forward to balancing his business success with family time, and enjoying the outdoor sports they love.”

The Walias enjoy hiking and playing tennis together, while Malik also participates in competitive trap and sporting clays, and handgun competition shooting via the International Practical Shooting Confederation.

Join Our Team
It’s a great time to join Express. The staffing industry is booming and Express has been named one of the fastest growing major staffing companies in the country. For more information on owning an Express franchise, visit ExpressFranchising.com.

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Monroe, LA Native Trades Life on the Road for an Express Franchise

Jay MulhernPlanes, trains, and automobiles are an inevitable way of life for most sales professionals, but constant travel can be challenging for families. The solution? For Jay Mulhern, it is a positive career move to leave the corporate world and become a franchisee for Express Employment Professionals.

Congratulations to Jay, who will open an Express office in his hometown of Monroe, LA.

A B-to-B Professional

Jay has 20 years of business-to-business sales experience, primarily in the institutional, retail, and agricultural markets of the plastics industry.

“Jay’s B2B expertise and business education have prepared him well to be an Express franchisee,” said David Lewis, Vice President of Franchising. “He is attracted to the Express business model of proven success and loves the idea of being in sales in his own town, with no long-distance travel involved.”

Jay began his career at Tyco Plastics and worked the past 11 years at Berry Plastics. He has an MBA in business administration from Northeast Louisiana University and a bachelor’s degree in management from Northeast Louisiana University.

A Community-focused Family

“Jay is excited to partner with Monroe businesses who are looking for quality workers and with people in the community looking for the right work opportunities,” David said.

The Express “culture of caring” also appeals to Jay, who believes in giving back to his home town community. Jay is President of the Lions’ Football Booster Club at Ouachita Parish High School and Chairman of the Pastor Search Committee for First Baptist Church of Swartz.

Jay and his wife, Deanna, have two children, Trey, 17, and John, 14.

“They are glad their dad’s career as an Express franchisee doesn’t require him to have to jump on a plane or drive across the state every week,” David said. “It’s a real plus for the family.”

Join Express

How about you? Are you looking to build a business that allows you to spend more time with family? The staffing industry is booming and Express has been named one of the fastest growing, major staffing companies in the country. For more information on owning an Express franchise, visit ExpressFranchising.com.

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Marketing Executive Opens New Express Franchise in Albany, NY

ModianoJordan Modiano is a marketing and advertising executive with a proven track record of success. When he decided he was ready to run his own business, he wanted to find a company with equally impressive credentials for positive performance.

After consulting with Entrepreneur.com, he discovered that Express Employment Professionals was the perfect match for his career goals, his lifestyle, and his favorite city.

Later this year, Jordan will open a new Express franchise in Albany, NY.

A Powerful Background in Business

“Jordan’s strong sales and business development background will help him be very successful with the Express business model,” said Brook Wise, Express regional franchising director. “He is a certified Marketing Consultant and has worked for the past six years at BrawnMedia in Albany, making many solid connections in the business community.”

Jordan has a bachelor’s degree from Farmingdale State College and his previous business experience includes Albany Broadcasting, Pamal Enterprises, Ltd., and Galaxy Communications.

“New York has seen record job growth recently, according to the State Department of Labor,” Brook said. “Jordan is excited to help Albany businesses find the quality workers they are seeking and to connect local people to the work opportunities they need.”

A Family-friendly Franchise

Outside the office, Jordan enjoys racing go carts and riding his Harley Davidson motorcycle, but his greatest joy comes from spending time with his family. His wife, Mindi, is a school psychologist, and they have a daughter who is 5.

“Opening an Express franchise not only fits Jordan’s business goals, it fits his family-focused lifestyle,” Brook said. “Unlike many other franchise opportunities, the Express business model allows Jordan to spend weekends and evenings with his loved ones. It’s something we find important as a company at Express.”

Join Express

Does owning a successful franchise appeal to you? There’s never been a better time to open an Express office of your own. The staffing industry is booming and Express has been named one of the fastest growing major staffing companies in the North America. For more information on owning an Express franchise, visit ExpressFranchising.com.


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Hearing About the Journey Leads Franchisee to Express

What made Express Employment Professionals the perfect fit for an Omaha area couple looking to run their own business?

It helped that Express has a proven path to success that has been replicated in more than 725 locations. It was a plus that Express has been named the number one staffing franchise in the U.S. by Entrepreneur Magazine. And it was fantastic to learn that Express is a family-friendly company with a culture of caring.

But the number one thing that gave Bernie and Pam Inbody the confidence to leave behind their careers in medical sales was learning about the Express franchisee experience from someone who had made the journey and delighted in the venture.

Moving Forward with Confidence

“What gave me the confidence to make the ‘big move’ was the fact that two close friends had also recently purchased Express franchises and both were having fun and enjoying much success,” Bernie said. “I got to hear first-hand about the experience from Tim Washburn, who owns an Express franchise in Lincoln, NE, and Cormac McCaul in Overland Park, KS. The primary deciding factor for me was the fact that we knew we would have colleagues and mentors to lean on.”

Speaking to current franchisees is something Express strongly encourages when people are thinking about joining the Express family. Bernie learned from Tim and Cormac that they were pleased with the corporate backbone of support offered to each franchise office, as well as the freedom to develop the office based on the needs of the communities they serve.

“It was also important to me to own a business that would be sustainable for many years, and Express has a very sustainable business model,” Bernie said. “And being my own boss and leading my own team really interested me.”

Leveraging Sales Experience for the Staffing Industry
“Pam and I have more than 20 years of combined experience in pharmaceutical and medical sales. Pam is an extremely successful sales rep while I have simply taken advantage of promotion opportunities to gain valuable leadership and sales management experience,” Bernie said. “I liked the fact that it is a true sales business. I’ve been in outside sales for 14 years and it seemed to be a transferable skill, and that it is a business my wife could get involved with and thrive.”

And thrive they have, with a combination of home office help and the support of a great home-built team.

“It’s been very rewarding to see what can be accomplished by putting a solid team together, when starting from zero,” Bernie said.

Helping Out a Community They Love

A rewarding part of owning an Express franchise is the fact that Bernie and Pam help businesses in their hometown area find the talent they need to succeed, and help people find quality work opportunities.

“We had no business to start from, we had not done this type of work before, we had not worked with our employees before, yet we have been able to put thousands of people to work and more than 50 different business in just over a year.“ Bernie said. “Pam and I both grew up in small towns just outside of Omaha, so this is a place that means a lot to both of us.”

Bernie and Pam have been married for 13 years and have beautiful 8 year-old twin girls.

“They are our world and we are so lucky to have them in our lives,” Bernie notes.

Unlike many franchise opportunities, owning an Express franchise leaves Bernie and Pam plenty of quality time to enjoy family and the things they love outside the office. For Pam, it means enjoying time with friends, and for Bernie, time to enjoy sports and coaching youth basketball and soccer.

With the support he receives from the Express International Headquarters, Bernie anticipates exceeding goals he has set for the franchise continues to grow. Express offers a Circle of Excellence awards program that recognizes franchisees for their outstanding sales efforts at the annual International Leadership Conference and provides incentives for their hard work. Bernie’s goal is to win a place in this program by the end of his first full year in business.

“We also want to continue to build a team that we can push hard, and spoil rotten, all at the same time,” Bernie said. “It’s a great reason to own a business. As long as we focus on this goal, so many other things will take care of themselves. Nothing happens without a great team and we have a great team.”

Join Express

Is an Express franchise the right move for your career? The staffing industry is booming, and Express has been named one of the fastest growing major staffing companies in the country. For more information on owning an Express franchise, visit ExpressFranchising.com.

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