1. Hire the right people.

Successful Express franchisees place a high priority on their people. This includes hiring talented staff and helping them further develop their effectiveness through continual training. They stimulate growth by consistently motivating their teams.

2. Concentrate on achieving goals.

Franchisees are extremely goal-oriented. They focus their team on big ideas and challenges. They clearly communicate the mission of the organization: to help as many people as possible find good jobs by helping as many clients as possible find good people.

3. Maintain a focus on inside and outside sales.

Express franchisees create a sales-focused environment. Their offices make a high volume of sales calls and they understand what it takes to get the business. They regularly use the Express marketing plans and tools.

4. Follow the Express system.

Successful franchisees use our system. This system is a proven method designed to create a high level of service to the customer. An office that "Follows the System" focuses on providing excellent service to all customers.

5. Responsible with finances.

Express franchisees watch the bottom line and are able to control costs, as well as build and follow a budget. They use sound financial principles and judgments.

6. Practice effective time management.

Express franchisees practice effective time management and hold themselves accountable for achieving results. They have the ability to prioritize activities.

7. Serve as giving leaders.

Successful Express franchisees are generous and sharing people. They are active in their communities and embody the Express culture.